Shipping policy

Shipping Information

Thank you for shopping with Blue Peacock Studio! Every order is thoughtfully prepared and carefully packaged to ensure it arrives beautifully and safely.

Processing Time

Most orders are processed within 2–5 business days.

Because many of our items are personalized or handmade, additional production time may be required. Estimated processing times are listed on each product page.

During holidays, sales, or peak shopping seasons, processing times may be slightly longer.

Shipping Methods

We currently ship throughout the United States using trusted carriers such as USPS and UPS.

Shipping rates are calculated at checkout based on your order, destination, and selected shipping method.

Once your order has shipped, you will receive a confirmation email with tracking information.

Personalized & Handmade Items

Many Blue Peacock Studio products are custom-made just for you.

Please double-check all personalization details, including:

  • Spelling of names
  • Dates
  • Initials
  • Gift message information

We create each personalized item exactly as submitted. Blue Peacock Studio cannot be responsible for errors entered during checkout.

Shipping Delays

While we carefully prepare every order on schedule, once a package has been shipped, delivery times are the responsibility of the shipping carrier.

Unexpected weather, holidays, or carrier delays may occasionally affect delivery times.

Incorrect Shipping Addresses

Please verify your shipping address before placing your order.

If an order is returned because of an incorrect or incomplete address, the customer will be responsible for any additional shipping charges required to resend the package.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 5 days of delivery and include photos of:

  • The shipping box
  • Packaging materials
  • The damaged item(s)

We'll work quickly to find the best solution.

If your tracking shows the package as delivered but you cannot locate it, please first check with household members, neighbors, or your local carrier. If you still need assistance, contact us and we'll do our best to help.

Gift Orders

Many of our products are purchased as gifts.

Whenever possible, orders are packaged beautifully and are ready for gifting. Personalized gift messages are included when requested during checkout.

Questions?

We're always happy to help.

If you have any questions about your order or shipping, please contact us through our Shopify Contact page, and we'll respond as quickly as possible.

Thank you for supporting our small business. Every purchase helps us continue creating thoughtful, personalized gifts made with care.

— Blue Peacock Studio